Response Management
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      1. support.smsmode.com
      2. Basic Functionalities
      3. Response Management

      How can I access my customers' responses through the platform?

      Your customers' responses are available on our platform.

      You can access your customers' answers in two ways:
      1. In the "Mailbox" tab: click on "Replies" in the customer's space.
      2. In the "Dev" tab: Configure a callback URL to receive the responses directly in real time when they arrive.