--- title: 1. A secure password for a more secure account description: "• have a strong password \n• change your password on your smsmode© customer account every year" --- [Skip to content](https://support.smsmode.com/en/base-de-connaissance/secure-password-for-more-secure-account#main-content) English Show submenu for translations [More support](https://support.smsmode.com/en/base-de-connaissance/kb-tickets/new?hsLang=en) [Customer portal](https://ticket.smsmode.com/tickets-view?hsLang=en) [![logo-smsmode-2019-long 1-2.png\]](https://support.smsmode.com/hs-fs/hubfs/logo-smsmode-2019-long%201-2.png?width=140&height=38&name=logo-smsmode-2019-long%201-2.png)](https://support.smsmode.com/en/base-de-connaissance?hsLang=en) - [API documentation](https://dev.smsmode.com/) - [My tickets](https://ticket.smsmode.com/tickets-view?offset=0) - [Log out](https://26532669.hs-sites-eu1.com/_hcms/mem/logout) Open main navigation Close main navigation - [API documentation](https://dev.smsmode.com/) - [My tickets](https://ticket.smsmode.com/tickets-view?offset=0) - [Log out](https://26532669.hs-sites-eu1.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://support.smsmode.com/en/base-de-connaissance/kb-tickets/new) - [Customer portal](https://ticket.smsmode.com/tickets-view) - [smsmode.com](https://www.smsmode.com/en/) [smsmode.com](https://www.smsmode.com/en/) Hello! How can we help you today? - There are no suggestions because the search field is empty. 1. [Portail support et base de connaissance - smsmode](https://support.smsmode.com/en/base-de-connaissance?hsLang=en) 2. [Safety measures](https://support.smsmode.com/en/base-de-connaissance/safety-measures?hsLang=en) # 1. A secure password for a more secure account ## • have a strong password • change your password on your smsmode© customer account every year [![btn-imchangingitnow](https://support.smsmode.com/hs-fs/hubfs/btn-imchangingitnow.png?width=193&height=50&name=btn-imchangingitnow.png)](https://ui.smsmode.com/profile/) *You can also access the page directly here: https://ui.smsmode.com/profile*   Choosing a strong password is the first line of defence in protecting access to your account. Here are some tips for creating a good password: ✱   use at least 15 characters, ✱   mix upper and lower case letters, numbers and symbols, ✱   avoid using obvious personal information (name, date of birth...). Never share your password, with anyone, even if you receive messages claiming to be from smsmode©. We never ask for passwords.     **FREQUENTLY ASKED QUESTIONS** | ![idée](https://support.smsmode.com/hs-fs/hubfs/icone-idee-1.png?width=30&height=33&name=icone-idee-1.png) | **Do I have to use a unique password?** There are risks in using the same password for different accounts and services. It is advisable to use a specific password for each account, and one that is different from the one used for the recovery email. | | --- | --- | | ![sécurité](https://support.smsmode.com/hs-fs/hubfs/icone-securite.png?width=30&height=33&name=icone-securite.png) | **How can I protect my password?** Once you've created a secure password, make sure it stays safe. 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