5. Setting consumption limits

• configure a consumption limit proportionate to your SMS sending volumes

^{You can also do this here: https://support.smsmode.com/fr/base-de-connaissance/kb-tickets/new}

Each customer is invited to configure consumption limits and alerts adapted to their volume of sendings to avoid sending interruptions and limit losses in the event of compromise.

These 2 functions are accompanied by :

✱   consumption limits
• an email notification when the various levels of consumption are reached: 70%, 90% and 100%,
• a block of the sendings on sending once 100% of the daily limit has been reached.

✱   the consumption alert threshold
• an email notification when the configured credit threshold is reached (functionality addressed to pre-pay customers).

FREQUENTLY ASKED QUESTIONS

	How can I find out about the credit limits in place on my account? Go to your smsmode© customer area and click on the login in the top right-hand corner. In the menu which appears, you have access to an item “Daily consumption” which displays the number of credits used over the period / the active credit limit on your account.
	What are the default consumption limits? By default, monthly usage limits are set at: • 10,000 per month and per channel, • 10,000 per month per organisation. A daily sending limit is also in place and is set, by default, at 10% of the monthly limit. Developments are underway to improve these limits, with geo-permission limits for fine-tuned management of authorised sending zones, for example.