What are the key questions and information that are important to understand before getting started?

Here are some questions to consider before you get started to make sure you get off to a successful start.

Before creating your account, it is essential to ask yourself the following questions to ensure you get started in the right direction:

To create your account, simply register on the platform by providing the required information, such as your name, email address and phone number. To do this, simply click on the "Login" button on our website. Once you have completed the basic information, our team will validate your account to prevent fraudulent registrations. This process only takes a few minutes, so don't worry.

Once your account has been created and validated, you will gain access to the control panel where you can configure your integration type, account, sub-account and channels.

Some key questions to consider before getting started are:
  • What type of database integration do I need?

- It is essential to decide how you want to integrate the platform - do you prefer to use the platform via an API, in self-service mode or via an existing plugin?

- If you anticipate sending a low volume of messages, we recommend using the prepaid option or running test campaigns through self-service.

- If you anticipate a high volume of mailings, API integration may be the best option. Feel free to explore our developer knowledge base for more details.

  • What type of account do I need?
Any organization or professional association can create an account on the platform. However, it is important to determine which type of account best suits your specific needs and objectives.
  • What is a sub-account?
We invite each client to define multiple sub-accounts within their organization, and even sub-organizations, to allow efficient separation of the functions available on the platform.
  • What are channels used for?
We also recommend creating multiple channels to segment uses, such as by type of communication or call service, and to set specific consumption limits.
  • Recommended security measures:
We suggest you set up a second authentication factor on your account to reduce the risks of compromise. In addition, it is possible to delegate authentication to an identity provider to enable single sign-on (SSO).